QC Reverification Specialist

About Firstsource

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. 

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Job Summary

Perform reverification activities as it relates to QC Audit process with agency requirements i.e., Fannie Mae, Freddie Mac, VA, FHA, USDA and Private Investors.

Qualifications:

• High school diploma or equivalent required
• Minimum of 1 year in the mortgage industry with strong typing and computer skills. Must have an understanding of the mortgage application/underwriting process.
• Must be able to use various computer software programs and have a working knowledge of Loan Processor, Desktop Underwriter to review finding to determine which documents to re-verify.
• Excellent working knowledge and use of Microsoft Office
• Must be proficient in using software in a Windows or web-based environment
• Strong written communication skills
• Multi-task and prioritize work loads

Essential Duties and Responsibilities:

• Reviewing a minimum of 10 files a day
• Maintain at least a 98% quality rating.
• Inputting loan information into LES QC Program
• Preparing letters to re-verify the information used to qualify the borrower(s) i.e., gift letters, verification of employment, verification of deposits, income, and assets.
• Verify and check information received as a result of the re-verification letter
• Must conduct all activities in a professional manner
• Must be able to handle multiple tasks
• Must be completely dedicated to customer service
• Any other assigned duties

Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.