Director - Business Analyst

Role: Director - Business Analyst

Role Description: This role will support implementation, project management and people management specifically leading the team of healthcare business analysts that are accountable for creating Business requirements and act as a liaison between the Business Operations and Technology IT team for any new projects and improvements that help maximize the effectiveness of business outcomes. Prior experience of the US healthcare environment leading BAs, interpreting and creating requirements is important.

Responsibilities:

• Lead business initiatives through data analysis, identification, escalation and solving implementation barriers.
• Interpret and guide BAs in the Business processes and Functional requirements end to end.
• Identify and analyze user requirements, procedures, and problems to improve existing processes.
• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation.
• Recruit, mentor, and manage a team of business analysts and technical professionals, fostering their growth and performance.
• Create an environment that promotes creativity, skill development, and continuous learning within the testing team.
• Identify ways to enhance performance management and operational reports related to new business implementation processes.
• Develop and incorporate organizational best practices into business applications.
• Lead problem solving and coordination efforts between various business units.
• Assist with formulating and updating departmental policies and procedures.

Required Education/Experience:

• Minimum of 5+ years of experience business process or data analysis experience, preferably in healthcare (i.e., documenting business process, gathering requirements).
• Minimum of 2 years in a managerial role supporting integration, and projects in a Healthcare setting.
• Demonstrated experience leading and managing offshore BA teams.
• Bachelor’s degree in a related field or equivalent experience.
• Advanced knowledge of Microsoft Applications, including Excel.

Preferred Experience:

• Ability to lead cross-functional teams and coordinate with multiple stakeholders to deliver high-quality solutions. Proven track record in managing testing efforts for configuration and software development initiatives.
• Experience with HealthEdge HRP, HealthEdge Source, or HealthEdge GuidingCare—Strongly Preferred.
• Ability to lead cross-functional teams and coordinate with multiple stakeholders
• Excellent problem-solving skills and a strategic mindset to drive innovation and process improvement.
• Familiarity with Agile/Scrum methodologies and project management tools.
• Strong communication skills to effectively collaborate with technical and non-technical stakeholders.
• Knowledge of data security, compliance, and regulatory standards