Collection Representative

Collections Representative – Start Your Career & Earn More
Firstsource Advantage | Amherst, NY

$19/hour English speakers or $20.00/hour for Spanish bilingual (all eligble for uncapped bonus potential)
Start Date: May 4, 2026

Earn More with Performance-Based Bonuses

Looking for a role where your effort directly impacts your paycheck? Join Firstsource Advantage as a Bilingual Account Representative supporting third-party collections, where you’ll earn a competitive hourly rate plus monthly bonus opportunities.

If you’re motivated, competitive, and ready to grow—this is your opportunity to build a stable career while increasing your income.

What You’ll Do

• Work in a fast-paced 3rd-party collections environment handling inbound and outbound calls
• Help customers resolve past-due accounts and set up payment solutions
• Use strong communication and negotiation skills to drive results
• Stay compliant with FDCPA and state regulations
• Hit performance goals tied to bonus earnings

What You Bring

• Both English AND Spanish jobs available
• 6+ months of experience in collections, sales, or customer service
• Comfortable working toward goals, metrics, and incentives
• Strong communication and negotiation skills
• Reliability, drive, and a results-oriented mindset

What You Get

• $19/hour OR $20/hour base pay 
• Uncapped monthly bonus potential
• Paid training so you can start strong
• Clear path for advancement

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Benefits (After 90 Days)

• Medical, Dental, Vision
• 401(k) with company match
• Paid Time Off

Why This Role Stands Out

• Your performance = your earning potential
• High-demand, stable industry
• Team environment that supports your success
• Real opportunity to grow your career—not just hold a job

Apply Today

If you’re ready to work hard, earn more, and build a future, apply now to join Firstsource Advantage.

Equal Opportunity Employer
Firstsource Transaction Services USA, Inc. is an equal opportunity employer in accordance with applicable law.