Billing Specialist- Open Enrollment

Job Details:

• Ability to follow multi-step directions and navigate multiple programs and systems.
• Problem solving/Critical thinking skills while independent in a virtual environment (Enrollment, refund decision making-Open Enrollment/Membership it is very detail oriented: eg: Adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, terminations, newborn adds, name & dob mismatches, interpreting applications and uploading the correct information.)
• Attention to detail
• Comfortable with remote computer learning. WFH experience is preferable. The ability to learn easily in a team environment is important.
• Able to accept constructive criticism
• Training duration - 9 weeks
• Peak season – training start date 09/30/2024-sometime in Mar’25

Requirements –

• Pass a required assessment within the training period
• Typing 40 wpm
• Must be proficient in computer skills/typing skills
• NASCO, MembersEdge, Salesforce experience would be a huge plus as that is their primary system for processing