Agent

About the role:
As a Customer Advisor you can use your exceptional customer service skills to grow your career with a top fintech company. You and your team will resolve support issues for customers via telephone, IM and email, and support all our major client groups: banking, payments and investments.
What you will be doing:
• Provide excellent customer service to high-value clients.
• Assisting with account and product inquiries while also performing account maintenance.
• Establish a professional rapport with each client.

What you will need:
• The ability to work in a fast-paced environment.
• Excellent verbal and written communication skills as well as above average computer abilities.
• High school diploma or GED
• Banking experience is preferred
• Experience working in a high-volume call center preferred.

What we offer you:
A career at Firstsource more than just a job. It’s the change to shape the future of fintech. At Firstsource, we offer you:
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits