Manager - Technology

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

Position Summary:

The Technical Lead with 6-10 years of experience will oversee the development, maintenance, and optimization of software applications. This role requires a deep understanding of both front-end and back-end technologies with MERN stack and leadership skills to mentor and guide a team of developers. The ideal candidate should be passionate about technology, thrive in a collaborative environment, and has a proven track record of delivering high-quality software solutions.

Responsibilities:

·         Lead the design, development, and deployment of large scale software applications using the MERN stack.

·         Collaborate with product managers, architects and other stakeholders to understand requirements and translate into technical specifications.

·         Provide technical guidance and mentor the team.

·         Create and own High-Level Design, Low Level Design for each of the Software applications.

·         Perform code reviews, maintain code quality, standard and provide constructive feedback to team members.

·         Troubleshoot complex technical issues.

·         Manage project timelines and deliverables.

·         Learn, acquire, and get certified on new technologies as demanded by project

·         Any exposure and experience in AI, ML and Data Science will be of additional advantage.

REQUIRED SKILLS

·         Strong proficiency in design, development, maintenance, and support of software applications with proven experience inNode.js

·         React.js (having knowledge of Angular will be an additional advantage)

·         RDMS (Oracle/SQL Server/Postgres)

·         SQL

·         NoSQL databases like Mongo

·         Proficiency in front-end technologies such as HTML, CSS and JavaScript.

·         Experience in Open-Source Technologies.

·         Preferable: Knowledge of database management tools like Liquibase / Hibernate
Well-versed in Devops (e.g. Azure DevOps) and cloud PaaS.

·         Cloud-based (AWS/Azure) deployment of models, performance monitoring and troubleshooting

·         Familiarity with Docker and Git

·         Good understanding of coding standards, ability to debug.

·         Excellent written and oral communication skills

·         Ability to work effectively in a cross-functional team and proven ability to lead and mentor a team.

Added advantage:

·         Exposure to AI/ML frameworks in Keras, Pytorch, libraries scikit-learn

·         Knowledge and practical application of statistical analysis and mathematical modeling concepts and principles

POSITION SPECIFICATIONS

·         Bachelor’s degree in computer science, Information Technology, Electronics Communication. Other branches of engineering with proven skills through past experience / projects can also apply.

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.