Associate Director - Marketing

We’re looking for a proactive, creative Sr. Manager/ Asst. Director – Internal Communications, to join our team. In this role, you’ll support and elevate our internal communications strategy, bringing a dynamic approach to employee engagement, storytelling, and communication. You’ll work closely with departments across the organization to create messages that resonate, align, and foster a culture of transparency and unity.

Key Responsibilities:Create Engaging Content: Develop compelling content across Business, HR, Corporate and Employee communications, for our internal channels, including email communications, newsletters, intranet posts, and employee spotlights that bring our mission and culture to life.Drive Employee Engagement: Support key initiatives and campaigns that promote engagement, celebrate milestones, and build a sense of community and pride within the organization.Support Change Communication: Assist with crafting clear, effective communications around organizational changes, project updates, and key company priorities.Promote Internal Events: Collaborate with teams to promote company events, town halls, and team-building activities, ensuring employees stay connected and informed.Celebrate Successes: Bring alive our internal and external successes, awards, and recognitions by sharing them using creative approaches and building pride among our employees.Measure and Report: Analyze metrics and employee feedback to continuously refine our communications approach and measure the impact of our initiatives.Strengthen Our Brand Voice: Ensure every piece of content aligns with the company’s values, brand guidelines, and tone to create a consistent experience for employees.

Who You Are:Passionate Storyteller: You have a natural talent for writing engaging messages that resonate with employees and make them feel part of something bigger.Experienced Communicator: With 8-10 years of experience in internal communications, employee engagement, or a related field, you’re skilled at crafting messages that connect and inspire.Stakeholder Champ: You excel at managing stakeholders and understanding their asks to build effective campaigns.People-Centric: You understand employee needs and how to tailor communication to different audiences across the organization.

Desired Skills and Expertise:Employee Engagement Campaigns: Experience in designing and implementing employee engagement or culture-building campaigns is highly valued.Project Communication: Knowledge of change management or project communication practices to help employees understand and adapt to new initiatives.Digital Channels Savvy: Familiar with intranet tools, content management systems, latest developments, and emerging trends in internal communications.

Good-to-Have Competencies:Creative Approach: Ability to think outside the box, bringing fresh ideas for communication campaigns and engagement activities.Analytical Mindset: Experience with tools to measure employee engagement or communication effectiveness and a knack for using data to refine messaging.Crisis Communication Exposure: Some experience in handling sensitive or urgent communications is an advantage.Event Support: Exposure to promoting or supporting internal events, from organizing logistics to driving attendance and engagement.Visual Communication: Basic knowledge of graphic design software (e.g., Canva, Adobe Suite) for creating visually engaging content.

Why Join Us? Your work will directly impact how our employees feel connected to our mission, their teams, and our larger goals. You will work alongside passionate colleagues and gain exposure to a variety of departments and functions across the company. You will be instrumental in building and driving a strong foundation in internal communications, enjoy learning opportunities and the growth potential. We invite you to become a key member of a supportive team that values innovation, collaboration, and celebrating employee contributions.If you’re excited to help shape a positive, connected employee experience and have a passion for internal communications, we’d love to meet you! 


Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.