Revenue Cycle Billing Specialist

Date:  Mar 16, 2023

Miami, FL, US

Requisition ID:  1484


Revenue Cycle Billing Specialist

Full Time – Work from Home

8:00AM- 8:00PM (8 hour per day )




 We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry.

 At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. 

Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It’s times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process.

 At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. 

 Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. 

Join our team and make a difference! 



The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims.

Essential Duties and Responsibilities:

  • File claims using all appropriate forms and attachments
  • Handle Outbound calls and Maneuver between several different software systems
  • Research account denials and file written appeals, when necessary.
  • Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim.
  • Ensure the integrity of each claim that is billed.
  • Document in detail all efforts in CUBS system and any other computer system necessary.
  • Verify patient information and benefits.



Additional Duties and Responsibilities:

  • Meet specified goals and objectives as assigned by management.
  • Maintain good working relationships with state and Federal agencies.
  • Resolve accounts in a timely manner.
  • Always maintain confidentiality of account information.
  • Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.
  • Maintain a confidential and orderly remote work area.
  • Assist with other projects as assigned by management.


Educational/Vocational/Previous Experience Recommendations:

  • High school diploma or equivalent is required.
  • Formal training in the specialty of Insurance Billing preferred.
  • Knowledge of all insurance payers preferred.
  • Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments
  • Ability to always present oneself in a courteous and professional manner
  • Ability to stay on task with little or no management supervision
  • Demonstrate initiative and creativity in fulfilling job responsibilities
  • Capacity to prioritize multiple tasks using time management and organizational skills.
  • Proficient PC knowledge and the ability to type 30-40 wpm.


Working Conditions:

•             Remote work from home office, virtual Call Center environment.

•             Must be able to sit for extended periods of time.



We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.

Firstsource Solutions USA, LLC (All ES & RM)

Nearest Major Market: Miami