Collection Representative
Date:
Jan 2, 2025
Location:
Mexico, Mexico, MX
Requisition ID:
13522
Description:
Location: Paseo de la Reforma, Cuauhtemoc, Mexico City (On-Site)
What we're offering:
- Competitive Monthly Gross Salary: $16,000 Mexican Pesos
- Grocery Vouchers Card: $1,600 Mexican Pesos monthly
- Law Benefits since the first day: IMSS, Vacation premium, 12 days of vacation after 1 year, Christmas bonus.
- Life Insurance
- Paid training (2 weeks long)
- Access to our cereal bar for breakfast ☕
(After 3 months)
- Attendance and Punctuality Bonus: Extra $1,500 Mexican Pesos (for being on time and committed)
- Performance bonus according to KPIs: Additional $1,500 Mexican pesos monthly (starting on the third month)
- Birthday Off: Celebrate your special day
- Referral program
- Totalpass after 3 months
Schedule
✒10 hours a day: includes 1hr lunch and two 15min breaks (8:30 hours worked per day)
✒2 days off per week (according to OPS needs, Sundays fixed)
MANDATORY AVAILABILITY
Operations' service window:
7AM to 9:30 PM / Mon-Sat
As a Collections Representative, you will:
✨ Communicate with customers regarding their process for both selling and buying a house.
✨ Maintain accurate records of interactions.
✨ Provide exceptional customer service and support.