Team Leader

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. 

Role & Responsibilities:

• Responsible medium-sized recruiting or large recruiting pipeline. Meeting recruiting targets and providing regular status reports

• Screen applications and select candidates for the open roles.

• Conduct interviews

• Exposure of managing multiple high priority business ramps across towers & skillsets; closing them as per business timelines  

• Ensure all paper work is received and completed according to policy

• Discussing and issuing offer letters, handling grade, salary fitments.

• Responsible for post offer management

• Act as an escalation point to business stakeholders for all recruiting related questions and concerns

• Administer referral process of applicants

• Provide external marketplace information to Recruiting Leadership

• Update and utilize recruiting databases and tools

• Review recruit files for completeness

• Conduct and distribute reports on a regular basis and special reports on request identify issues and recommend actions

• Participate in projects and or initiatives within or outside the team

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.