Client Service Representative

Support Specialist

Location: Laporte, IN

Shift: Monday-Friday 8:00AM – 5:00PM

Description:    This Client Service Representative is responsible for assigned clerical tasks.  These will include but are not limited to data entry, filing, copying, scanning, mail, reconciliation, client communication, E-mail responses, etc.  Other duties will be assigned by management.

Requirements:

• High school diploma or equivalent is required
• Ability to effectively work and communicate with coworkers
• Ability to present oneself in a professional and courteous manner at all times
• Working knowledge of personal computers
• Must have working experience with office equipment
• Attention to detail
• Possess excellent organization skills
• Reliability of task completion and follow-up

Required Responsibilities:

• Data entry
• Ensure that the information entered is loaded into the system with minimal errors
• Scan (If local)
• Copying (If local)
• Mail
• Meet daily productivity goals and objectives assigned by management on a daily basis
• Maintain confidentiality of account information at all times
• Adhere to the subscribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program
• Maintain a neat and orderly workstation
• Assist with other projects as assigned by management