Senior Manager - Tech Lead

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Essential

• 10 years experience as a Senior Sitecore Developer / Engineer or Team Lead
• 4+ years of in-depth and hands on experience with Sitecore XP 10.x development
• Demonstrated experience with web development using C#, .NET, MVC, WCF and current Javascript frameworks
• Experience with HTML, Bootstrap, Next.js, JQuery and AJAX
• Experience implementing Web Services using SOAP or REST, as well as using existing Web services
• Strong understanding of integration concepts and experience in developing integrations between Sitecore and third party platform APIs
• Experience working in an agile DevSecOps environment utilitising Git and CI/CD tools such as GitLab, GitHub, Bitbucket, Bamboo
• Experience working with collaboration tools such as JIRA and Confluence
• Demonstrated exceptional customer service, communication and collaboration skills with a variety of stakeholders with varying technical expertise
• Experience working independently and proactively whilst demonstrating impeccable risk identification/mitigation and time management skills
• Proven ability to write quality, fit-for-purpose documentation including, but not limited to, user stories, requirements, technical designs, release notes.
• A desire, passion, and tenacity to set a personal vision and truly make a difference in the work you do with your colleagues.  You enjoy a challenge and draw energy from solving problems.
• Aptitude and passion for expanding your expertise as needed by a role and demonstrated self-commitment to maintaining your knowledge of emerging technologies, standards, and frameworks.

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.