Director: Consulting – Strategic Engagements Group

This opening is Firstsource (FSL)’s Strategic Engagements Group (which is its Business Consulting group) for a Lead Consultant’s role in solutions, consulting, and business development. The person will be a part of the core team that will contribute to consulting engagements for customers, and build the strategic solution development infrastructure within the organization

Location: Hyderabad (or Remote / WFH)

Roles & Responsibilities:

• Participate in strategic consulting projects. Facilitate the creation, review, and sign off project deliverables
• Analyse customer data and draw insights / recommendations
• Work with customers to understand business drivers, create customer journeys and process maps, in the overall member experience space for the customers
• As-Is and To-Be system definition
• Identify opportunities in market and establish first level of connect/market leads from sales support teams
• Mine existing client relationships to identify new opportunities for strategic engagements
• Develop in-depth knowledge of products and support knowledge management on creating / assimilating new methodologies, tools and techniques, as well as converting experiences on projects into case studies for the organization
• Participate in solution development for strategic deals; coordinate and align inputs from multiple teams / stakeholders into coherent win themes
• Perform deep industry research and build Go-To-Market strategies and business plans
• Prepare a road map for the competency/industry segment in form of competitive service offerings.
• Prepare compelling sales pitches and win themes for proposal responses and proactive pursuits
• Conduct in-depth analysis of financial data to identify trends, patterns, and key insights.
• Assess the financial health of the client’s business and provide actionable recommendations.
• Strategic Planning: Collaborate with clients to develop financial strategies aligned with overall business goals.
• Provide insights for long-term financial planning and risk management.

Qualification & Experience: 
 

• MBA/PGDBM/PGDM (Full Time) - Premier Business Schools
• 15+ years or more of relevant solutioning, consulting, requirements gathering and business development experience
• Domain experienced in BFSI is preferred – idea of Accounting practices, Cost Optimization, Risk Management, and BFSI workflows
• Experience in conducting market assessment (on trends, market dynamics, and competitive landscapes), landscape analysis, strategy synthesis, competitive analysis, developing business plans and financial models
• Cross industry exposure
• Strong analytical and quantitative skills