Director - Consulting

Date: 3 Apr 2024

Location: Hyderabad, IN

Company: firstsourc

Director: Consulting – Strategic Engagements Group


This opening is Firstsource (FSL)’s Strategic Engagements Group (which is its Business Consulting group) for a Lead Consultant’s role in solutions, consulting, and business development. The person will be a part of the core team that will contribute to consulting engagements for customers, and build the strategic solution development infrastructure within the organization


Location: Hyderabad (or Remote / WFH)


Roles & Responsibilities:

  • Participate in strategic consulting projects. Facilitate the creation, review, and sign off project deliverables
  • Analyse customer data and draw insights / recommendations
  • Work with customers to understand business drivers, create customer journeys and process maps, in the overall member experience space for the customers
  • As-Is and To-Be system definition
  • Identify opportunities in market and establish first level of connect/market leads from sales support teams
  • Mine existing client relationships to identify new opportunities for strategic engagements
  • Develop in-depth knowledge of products and support knowledge management on creating / assimilating new methodologies, tools and techniques, as well as converting experiences on projects into case studies for the organization
  • Participate in solution development for strategic deals; coordinate and align inputs from multiple teams / stakeholders into coherent win themes
  • Perform deep industry research and build Go-To-Market strategies and business plans
  • Prepare a road map for the competency/industry segment in form of competitive service offerings.
  • Prepare compelling sales pitches and win themes for proposal responses and proactive pursuits
  • Conduct in-depth analysis of financial data to identify trends, patterns, and key insights.
  • Assess the financial health of the client’s business and provide actionable recommendations.
  • Strategic Planning: Collaborate with clients to develop financial strategies aligned with overall business goals.
  • Provide insights for long-term financial planning and risk management.


Qualification & Experience: 

  • MBA/PGDBM/PGDM (Full Time) - Premier Business Schools
  • 15+ years or more of relevant solutioning, consulting, requirements gathering and business development experience
  • Domain experienced in BFSI is preferred – idea of Accounting practices, Cost Optimization, Risk Management, and BFSI workflows
  • Experience in conducting market assessment (on trends, market dynamics, and competitive landscapes), landscape analysis, strategy synthesis, competitive analysis, developing business plans and financial models
  • Cross industry exposure
  • Strong analytical and quantitative skills