Consultant - Assessment Production Specialist

POSITION INFORMATION

Position Title: Assessment Production Specialist, India

POSITION SUMMARY (the reasons the position exists; a summary of what the is position is responsible for):

The Assessment Production Specialist is responsible for supporting both Test Development and Test Production processes. These processes include reviewing and revising test questions; assembling tests or pools of items; managing logistics with outside item writers and AI content generation tools; and ensuring all processes are efficient and aligned with subject-area standards, including Accessible content authoring guidelines and Editorial guidelines and features. The Assessment Production Specialist works independently and as part of a team to deliver high-quality assessments.

PRIMARY RESPONSIBILITIES (indicate 5-10 key responsibilities/tasks that effectively describe the position; List from most important to least important):

Test Development and Assembly:

• Review and revise test questions aligned to current subject-area standards, including application of AI and automation tools for content creation and review.
• Assist in developing and assembling tests or pools of items to meet specifications.
• Use test assembly software to assist in the creation of tests.
• Assist in adaptation and creation of accessible digital and paper-based assessments according to accessible content guidelines.
• Conduct basic editorial reviews and revisions of content to conform to prescribed styles.

Logistics and Coordination:

• Manage recruitment and logistics of Outside Item Writers (OIWs) and reviewers, including drafting correspondence, following up, and completing paperwork and payments.
• Assist in making assignments to OIWs and monitor the completion of their work according to schedule and specifications.
• Coordinate and apply use of automated content generation and review tools.
• Track the status of items, graphics, accessible item features, copyrights, stimulus material, and operational forms.
• Prepare and monitor schedules for producing tests and related deliverables utilizing project management software.
• Assist with planning activities for external development committee meetings, including scheduling training and coordinating the preparation and shipping of materials.

Item Management and Evaluation:

• Enter items into and create packages in the item banking system, applying manual and automated (AI) approaches.
• Evaluate item pools considering test specifications and manage related aspects of the test development process, such as inventory and workflow management.
• Manage follow-up activities from Preliminary Item Analysis (PIA) or Problem Item Notification (PIN) to ensure all actions on items are completed.

Quality and Process Improvement:

• Implement process improvements and automations to achieve shorter cycle times, reduced costs, greater customer satisfaction, and quality maintenance.
• Investigate and resolve software or process issues, summarizing essential facts, and proposing solutions.

Communication and Liaison:

• Communicate with the organisation’s staff, vendors, and clients regarding schedules, key due dates, and deliverables.
• Serve as program liaison to business units and clients, providing advice, interpreting program guidelines, and attending meetings as requested.

Training and Mentorship:

• Mentor and train other staff as necessary in the use of item banking systems and test creation processes and tools.

Research and Reporting:

• Monitor, research, and respond to candidate inquiries, coordinating efforts as needed.
• Assist in preparing test-related materials for publications, such as descriptive or instructional brochures.
• Collect and update information on test development procedures, test specifications, and educational practices and trends.

Budget and Expense Management:

• Assist in the preparation of budgets, including cost and staffing estimates.
• Monitor project expenses and revise monthly forecasts.

• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

KNOWLEDGE/SKILLS

• Strong verbal, written, and interpersonal communication skills and experience working with internal and external customers.
• Strong technical skills and ability to learn and use new technologies.
• Ability to utilize project management software and Microsoft Office tools.
• Knowledge of test creation software and test development processes is preferred.
• Strong organizational, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Experience in managing logistics and coordinating with external stakeholders.
• Proficiency in using workflow management tools and item banking systems.

EDUCATION AND EXPERIENCE - (technical knowledge, skills and abilities an employee needs to successfully perform the position level; please distinguish between “required” and “preferred”)

• An associate degree is required. A bachelor’s degree preferred.
• 3+ years of experience in program coordination, administration, operational or technical activities is required.
• Advanced level skills with Microsoft applications (Outlook, Word, Excel, PowerPoint, SharePoint).