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POSITION INFORMATION
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Position Title: Assessment Process Specialist I (India)
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POSITION SUMMARY (the reasons the position exists; a summary of what the is position is responsible for):
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The Assessment Process Specialist I serves in a project management role, coordinating logistical aspects of test development and production processes and the integration of technological systems and capabilities for an assigned program or programs. The Assessment Process Specialist I works closely with Assessment Specialists and other Process Specialists on the team to help ensure that deliverables are completed on schedule and meet all program requirements. The Assessment Process Specialist I must work independently and must also be a strong team player, working with internal and external stakeholders.
This role supports the Strategic Portfolio Management (SPM) team by assisting with cross-program tracking, reporting, and coordination activities.
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PRIMARY RESPONSIBILITIES (indicate 5-10 key responsibilities/tasks that effectively describe the position; List from most important to least important):
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- Assist senior level staff in developing the annual scope of work, including the annual item development plan, plan for forms construction, and subsequent change orders
- Assist in the development and oversight of the item and test development schedule for assigned program(s)
- Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling, reporting, and issue tracking.
- Support development of Power BI dashboards and reports to collect, analyze, and interpret data from multiple sources, identifying trends, patterns, and actionable insights to enhance operational efficiency.
- Support development of budgets and quarterly forecast updates
- Monitor progress against the work plan and escalate and resolve issues as appropriate
- Collaborate on and assist in implementing process improvements and SOPs
- Clarify and refine internal and external workflows and processes with all stakeholders; help ensure that all deliverables meet requirements for quality and cost
- Leverage Power BI and other data tools to collect, analyze, and interpret data from multiple sources, identifying trends, patterns, and actionable insights to enhance operational efficiency.
- Flow information to the appropriate staff within appropriate timeframes to resolve issues affecting development timelines and/or quality
- Assist in the investigation and resolution of software or process issues, summarizing essential facts and proposing solutions
- Assist in other project and program management tasks as required
- Work on special projects as appropriate
- Adhere to ethical standards and comply with the laws and regulations applicable to your job function
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KNOWLEDGE/SKILLS
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- Has a track record of adding value to official or unofficial teams by actively participating in them and seeking to understand the various interests of team members.
- Customer-focused and foster respectful relationships with internal and external colleagues.
- Act with the customer or internal stakeholders in mind and consider downstream implications.
- Possess the skills to plan, organize, and manage tasks and resources to accomplish a well-defined objective, within constraints of time, resources, and cost.
- Proficiency in Power BI, including dashboard development, data visualization, and report creation.
- Ability to analyze and interpret data to identify trends, patterns, and enable data-driven decision-making.
- Strong communication skills, with the ability to translate complex data into clear insights for stakeholders.
- Demonstrate a strong learning orientation to willingly develop new skills and competencies that will improve personal and business performance.
- Ability to problem-solve and have the flexibility to adjust project plans and schedules and adapt existing processes and procedures to meet deliverables on time and with the expected quality without negatively impacting colleagues, processes, or other deliverables.
- Demonstrate a high level of productivity and exhibit accountability for assigned work.
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EDUCATION AND EXPERIENCE - (technical knowledge, skills and abilities an employee needs to successfully perform the position level; please distinguish between “required” and “preferred”)
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EDUCATION
Bachelor’s Degree in field of specialty is required.
GENERAL EXPERIENCE
- This position requires at least 3 years of experience in process or project management, administration, operational or technical activities.
- Experience in assessment development processes is preferred.
- Experience in designing, developing, and maintaining interactive Power BI dashboards and reports to monitor key performance indicators (KPIs) and operational metrics is required. This position requires strong verbal and written communication skills, well-developed organizational skills, strong technical skills, and a willingness/adeptness with regards to learning new technology.
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