Associate Director - Talent Acquisition

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media, Edtech and Technology and other industries. Our ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US, the UK, India, and the Philippines, we act as a trusted growth partner for over 100 leading global brands, including several Fortune 500 and FTSE 100 companies.

POSITION PURPOSE

The role is that of a business partner to fulfill the manpower requirements for a specific account. The role requires creating processes and experiences that grow the capacity of the organization's key people resources.

KEY ACCOUNTABILITIES/ RESPONSIBILITIES

• Overall responsibility of Recruitment across functions in a specific location through a team of

recruiters.

• Fulfill client requirements by filling vacancies in the shortest possible lead time to ensure high

efficiency

• Introducing new and innovative techniques for sourcing candidates
• Should understand the client requirement by liasoning with the function head (where the vacancy is) as

well as regular interaction with workforce management head.

• Develop business unit recruitment strategy and lead recruitment initiatives ensuring talent pipelines are

available to meet the growth needs of the business (es).

• Ensure the coordination and management of delivery of recruiting programmes and large-scale

recruitment projects and compile appropriate statistics on all matters relating to the recruitment of

employees, including weekly, monthly and annual recruitment reports.

• Ensure maintenance of up-to-date information on the recruitment status/recruitment MIS at any given

point in time.

• Provide leadership through coaching, training, advice and consultation to the business unit/segment

line executive and management team on complex issues relating to implementation of their respective

• recruiting needs, including sourcing, assessment, and interviewing, hiring and on-boarding strategies.
• Responsible for effectiveness in the recruiting department and overall accountability for the

management of the recruitment team.

• Should ensure that the identification, contracting and management of vendors that supplement

functional and segment recruitment needs is effective and fulfills client/function head requirements

• Responsible to create processes and experiences that grow the capacity of the organization's key

people resources