Date:  Jul 10, 2024

Hyderabad, IN

Requisition ID:  10264

Job Title: CSA and Senior CSA Grade: H1/H2 Job

Category: Associate Function/Department: Operations

Reporting to: Team Lead

Role Description: Roles & Responsibilities (Indicative not exhaustive) A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny the claim submitted by member or providers with respect to client specifications. The claims examiner should also route the claim to different department or provider / member for any missing information that required for claims adjudication. The claims needs to be completed adhering to required TAT and quality SLA. Key Results  Production, Quality  Shift and Schedule adherence  Process Knowledge Role Holder Profile A. Preferred educational qualifications: Graduation (Any discipline - 3 years) without arrears. B. Preferred work experience: Minimum 1 year of experience in Claims processing © Firstsource Solutions Limited | January 11, 2023 2 C. Skills and Competencies i. Functional / Technical:  Good Communication Skills  Listening & Comprehension ii. Behavioral:  Shift Adherence  Floor Decorum  Interpersonal skills  Team Player