Senior Executive - Presales

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

We are seeking a dynamic and driven individual to join our team as a Management Trainee. In this multifaceted position, you will play a vital part in shaping our client solutions, driving pre-sales activities, and managing bids to secure strategic opportunities within the healthcare payer & provider domain.
Key Roles and Responsibilities:

· Participate in pre-sales activities by developing solution presentations, workshops, and demonstrations to showcase the value of our services/solution to potential clients

· Collaborate with multiple stakeholders, gathering inputs and insights from various teams to ensure the proposal's accuracy and alignment with client requirements.

· Manage and oversee the end-to-end proposal management process, including solution development, alignment with the client problem statement, and ensuring the development of cost-effective solution

· Responsible for creating and developing high-quality deliverables including client presentations, crafting responses for RFPs/RFIs/pro-active proposals, etc.

· Establish and cultivate relationships with industry analysts by responding to RFIs and other engagements effectively

· Act as a subject matter expert, providing insights and guidance during client interactions and internal discussions.

· Conduct post-bid analysis to identify areas for improvement in the bid process and proposal quality.

· Develop and maintain a repository of content, including case studies, whitepapers, and presentations to support client visits and business development activities.

Qualification
· MBA/PGDM (Healthcare specialization preferred)
· Prior work experience in Healthcare domain (good to have)
· Proven experience in solutions pre-sales, bid management, or consulting roles.
· Strong business acumen with the ability to translate client requirements into impactful solutions
· Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
· Profound project management prowess, capable of managing multiple concurrent bids and meeting stringent deadlines.
· Proficiency in analyzing RFPs and crafting high-quality proposals that align with client needs.
· Collaborative mindset and the ability to work effectively in cross-functional teams.
· Strong attention to detail and organizational skills.
· Familiarity with Healthcare domain/AI technology or AHM 250/similar certifications is a plus.