Payment Poster

Essential Duties and Responsibilities:

· Review insurance explanation of benefits and post payments, denials, and contractual adjustments to the hospital system to the appropriate account.

· Complete deposits and post cash and checks.

· Reconcile electronic lockbox transactions.

· Reconcile electronic remittances (ERA) and electronic funds transfers (EFT).

· Reconcile and post credit cards.

· Research thoroughly before applying to unidentified cash account.

· Investigate unidentified cash and resolve misdirected payments.

· Review overpayments for appropriate posting to correct account or potential refund.

· Process refunds for supervisory approval.

· Balance postings to daily deposits, lockbox, credit cards, ERA, and EFTs, troubleshoot as necessary, and resolve any out of balance conditions.

· Create batch for storage electronically or paper as required by facility procedure.

· Assist in month end close as needed.

· Back-up the cashier as needed.

Additional Duties and Responsibilities:

· Ability to work overtime with little or no notice.

· Maintain a positive working relationship with the hospital staff of all levels and departments.

· Report any important occurrences to management as soon as possible

· Complete posting accurately and timely each day.

· Document account activity accurately and timely.

· Assist personnel in the billing department by providing them with all pertinent information that will help ensure the efficiency and accuracy of the billing process.

· Meet specified goals and objectives as assigned by management on a regular basis.

· Maintain confidentiality of all information pertaining to the patient, either verbal or written at all times.

· Maintain awareness of and actively participate in the Corporate Compliance Program.

· Maintain a neat and orderly workstation.

Educational/Vocational/Previous Experience Recommendations:

· High School Diploma or GED required.

· Bachelor’s degree is preferred but not required.

· Experience with medical insurance billing and follow-up or medical cash posting is desirable.

· Knowledge of medical terminology and how to read and locate information on an insurance remittance advice or explanation of benefits.

· Must have intermediate computer skills including basic proficiency in Excel.

· Must have strong typing skills.

· Must have 10 key calculator skills.

· Must have good communication skills.