Facilitator - Capability Development

Preferred candidate profile :

• Immediate Joiners preferred

• Bachelors degree

• Proven experience in training with over 1+ years of experience as a Trainer on papers.

• Minimum of 3 years of experience in Revenue Cycle Management (RCM) with Hospital Billing Experience

• Experience with the development of training materials including presentations, user manuals, and assessments.

• Experience with EPIC strongly preferred.

• Classroom management skills

• Strong analytical and technical skills

• Exceptional organizational abilities

• Excellent interpersonal and communication skills.

• Visionary mindset with the ability to identify and implement innovative training solutions.

• Ability to thrive in a fast-paced and dynamic work environment.

• Familiarity with learning management systems and digital training platforms (ex: Articulate 360 applications) is a plus

Role & responsibilities:

• Leverages digital technology developments in delivering training programs.

• Implement innovative digital tools and platforms to facilitate engaging and effective training programs.

• Create training programs and prepare any learning materials needed.

• Analyze internal employee data to identify skills gaps and training needs.

• Collaborate with department heads to understand organizational goals and align training programs accordingly.

• Identify and eliminate barriers to training effectiveness throughout the training value chain.

• Collaborate with relevant stakeholders to ensure a seamless training experience for all employees.

• Evaluate employee performance to identify areas where skills improvement is needed.

• Develop strategies to address performance gaps and enhance overall employee capabilities.

• Coordinate and manage the logistics of training programs, including scheduling and resource allocation.

• Effectively manage multiple training projects simultaneously, ensuring timely delivery and adherence to quality standards.

• Monitor training program outcomes and gather feedback for continuous improvement.

• Proactively seek opportunities to enhance training methodologies and content.

• Collaborate with department managers and other stakeholders to ensure training initiatives align with organizational objectives.

• Foster positive working relationships with various teams to facilitate a cohesive training approach.