Team Lead

Date: May 19, 2026

Location:

Bangalore, KA, IN

Requisition ID: 20849

Description:

Location: Bangalore (Work From Home)

Grade: F2

Designation: Team Lead - Bankruptcy

Process: Loan Depot (Bankruptcy Services)

Number of Positions: 01

Minimum Criteria:

All F2 and G grade employees can apply. It will be a lateral movement for F2 grade employees and vertical movement for G grade employees.
Applicants should have completed a minimum tenure of 18 months in the organization and 12 months in their current role as on 01st April 2026.
CME/3 or above rating in the last 6 months.
No documented disciplinary issues/ PIP in the last 6 months and until the closure of IMP.
Minimum 3+ years of relevant experience in US Mortgage Bankruptcy.
End-to-end knowledge of all Bankruptcy Chapters (Chapter 7, 11, 12, 13).
Prior experience handling a Bankruptcy operations team is preferred.
Must be flexible with shift timings based on business requirements.
Strong communication, stakeholder management, and problem-solving skills.

Role & Responsibilities:

Lead and manage the US Mortgage Bankruptcy team to ensure accurate and timely completion of all bankruptcy-related activities.
Review bankruptcy filings, proofs of claim, reaffirmation of agreements, motions, discharge notices, and trustee communications.
Oversee the monitoring of bankruptcy payments, plan setups, fee postings, and status updates in the servicing system.
Ensure compliance with bankruptcy laws, CFPB guidelines, and investor requirements.
Act as a point of escalation for complex bankruptcy cases or exceptions.
Collaborate with internal stakeholders (Legal, Foreclosure, Cash, SPOC, QC).
Drive process improvements, productivity initiatives, and error‑reduction measures.
Manage daily work allocation, SLA adherence, quality targets, and audit readiness.
Support training, coaching, and development of team members.
Publish daily/weekly reports and performance dashboards.
Support transitions, calibration sessions, and new client requirements as needed.

Educational/Professional Qualifications:

Required Skills:

Strong knowledge of US Mortgage Bankruptcy, legal terms, and regulatory compliance.
Ability to interpret bankruptcy plans, trustee correspondence, and court documents.
Proficiency in servicing platforms (e.g., MSP, LoanSphere, NetDirector etc.).
Excellent analytical, communication, and leadership skills.
Ability to work in dynamic, time‑sensitive environments with high attention to detail.

Competencies that will be Assessed:

Selection Procedure:

Application Process & Timelines:

Last date to apply on the job posting is 13th April 2026

PS: Strictly no extension allowed on Timelines

The selected candidate’s release timeline will be equivalent to their respective employment notice period.