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Senior Executive - Workforce Management

Date:  May 12, 2025
Location: 

Bangalore, KA, IN

Requisition ID:  15136
Description: 

Location: Bangalore (Remote)

Grade: F2

Designation: Senior Executive - Workforce Management

Number of positions: 01

Minimum Criteria:

  • G/F2 grades can apply. It will be a lateral movement for F2 Grade Employees & vertical movement for G Grade Employees.

  • At least 12 months in the organization and 6 months in the current role

  • No documented Corrective Action / PIP in the last 6 months

  • Appraisal rating of CME or above in the last Annual ACE

Role & Responsibilities:

  • Real time monitoring and Intraday performance management

  • Exception Management

  • Real time reports- Hourly/ Daily/ Weekly

  • Preparing Dashboards

  • Analysis and Process development

  • Incident tracking, logging and escalations

  • Process and Procedure adherence

  • Floor & seat management

Required Skills:

  • Intermediate MS Excel knowledge

  • Basic to intermediate windows operating system navigation skills

  • Strong written and verbal communication skills

  • Ability to interact with all levels of management across various locations.

  • Ability to build and maintain strong working relationship.

  • Strong analytical skills

  • Comfortable with flexible work timings and willingness to stretch

Selection Procedure:

  • HR Round

  • Rounds of Personal Interview

Application Process & Timelines:

Please apply for the position by clicking on the link:

 

The last date to apply is 16th April 2025.

 

PS: Strictly no extension allowed on Timelines

The selected candidate’s release timeline will be equivalent to their respective employment notice period.

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