Senior Executive - Partnership

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes

Roles and Responsibilities:

·         Incubate and operationalize partnerships with industry-leading technology leaders – build, market, sell with them globally.

·         Coordinate the development of internal and external-facing marketing and sales collateral supporting GTM efforts.

·         Work closely with the Firstsource Sales organization to broker account mapping and field-level relationships with tech partner, GSI and overlay teams.

·         Represent both the voice of the partner to Firstsource and the voice of Firstsource to the partner as required to resolve issues and attain success with the customer.

·         Develop expertise with partner’s current areas of focus as well as potential areas for expansion.

·         Define and communicate Firstsource ’s value propositions to partners’ teams (alliances, marketing, sales).

·         Work cross-functionally with Business Operations, Enablement, Legal, Marketing, Product Marketing, Program Management, Services, Sales, Marketing, and other internal organizations across Firstsource on a regular basis.

Required Knowledge & Competencies:

·         Automation tools

·         Microsoft Office 365

·         Generative AI solutions

·         Strategic Thinking

·         People Management

·         Analytical Thinking

·         Change Management

·         Effective Communication

·         Negotiation Skills

·         Solutions focused

·         Collaboration

Preferred Education Qualification & Experience:

·         MBA, from B-school (Preferred)

·         Ability to independently develop business plans and seek buy off from senior leadership.

·         Self-sufficient, focused leader with a propensity towards execution and driving revenue results.

·         Natural and effortless relationship management / partner development skills

·         Exceptional oral and written communication skills, with an ability to speak effectively to business development leaders, executives, product managers, engineers, lawyers, and security professionals.

·         A business leader who can influence and build relationships with people across all levels and organizations internally and externally.

·         Passionate Field Alliances/Channel champion who can provide world-class program management and thought leadership to increase revenue and drive incremental business opportunities.

·         Highly organized and detail-oriented

·         Must be able to prioritize and multi-task with special attention to detail and follow-up.

·         Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment.

·         Ability to adjust to time zone and potential travel when appropriate.

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.