Senior Executive - Human Resources
Bangalore, KA, IN
About Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.
Job Summary
Performs all activities necessary to process 1 or more payrolls, including maintaining related records, monitoring tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments, preparing accounting transactions and documents, documenting and updating procedures, and preparing special reports for management. The Payroll Administrator works directly with employees and managers regarding payroll related issues.
Key Roles and Responsibilities:
• Process biweekly payroll
• First point of contact for employees and management for time and attendance and payroll
• Maintain payroll information as required: Data entry for all time and attendance and personnel transactions such as new hire, termination and employee changes into payroll and other related HR/Payroll systems
• Process garnishment and wage levy requests
• Create and produce routine required payroll reports and informational data reports as requested by management and finance
• Calculate and enter retro payments or other one-time payments
• Correctly input and calculate tax withholdings and payments
• Complete quarterly and year-end state and federal tax reconciliations
• Maintains employee confidence and protects payroll operations by keeping information confidential
• Calculate and process manual checks as required
• Complete regularly scheduled audits related to payroll
• Employment verifications • Document workflow and work procedures
• Cross-train designated back-up to administer and process time and attendance and payroll
• Respond to requests for payroll information from internal and external authorized parties
• Assist with other projects as assigned by management
Required Skills and Qualifications
A. Preferred educational qualifications: Bachelor’s degree preferred.
B. Preferred work experience: 2 years of previous payroll experience Kronos, PeopleSoft, Oracle and/or Paychex Flex experience is a plus.
C. Skills and Competencies
i. Functional / Technical:
• Proficient PC skills
• Intermediate Excel skills
• Working knowledge of payroll processing
• Working knowledge of wage and hour law and related state and federal laws
• Working knowledge of garnishment and tax levy process
ii. Behavioral:
• Customer service oriented
• Written and oral communication skills
• Analytical, critical and logical thinking skills
• Problem solving ability
• Ethical
• Confidentiality
• Organization skills
• Attention to detail
• Ability to multitask
• Ability to work in a fast paced work environment
⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.