Senior Associate

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Date: 10 Aug 2026

Location: Bangalore, KA, IN

Company: firstsourc

Location: Bangalore (WFO)
Grade: H1
Designation: Senior Associate
Process: US Bank
Number of Positions: 15
Minimum Criteria: 
  • All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.

  • Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role as on 01st August 2026.

  • Performance rating of CME or above in the last 6 months.

  • No documented disciplinary issues/PIP in the last 6 months.
Role & Responsibilities:
  • Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a strong understanding of mortgage documentation, processes, and compliance requirements

  • Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution

  • Demonstrates strong learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role

  • Effectively clarifies process-related queries, exceptions, and decision-making rationale, ensuring adherence to process guidelines and business requirements
Educational/Professional Qualifications: 
  • Graduate degree or equivalent of (10+2+3) year of education
Required Skills:
  • Very Good knowledge of US Mortgage Servicing in specific.

  • Expert in the current process and understand the process requirements related to whichever process he is working.

  • Good understanding of reports and performance management.

  • Ability to work under stringent deadlines and work with the team to meet deadlines.

Competencies that will be Assessed:
  • Mortgage Process and Domain expertise

  • Communication and Collaboration
Selection Procedure:
  • HR Screening

  • Group Discussion (If required)
  • Personal Interview

Application Process & Timelines:
Last date to apply on the job posting is 28th August 2026
PS: Strictly no extension allowed on Timelines
The selected candidates must be released with immediate effect from the date of the announcement of the results.

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