Manager - Operations

Date:  Apr 21, 2026
Location: 

Bangalore, KA, IN

Requisition ID:  20684
Description: 

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

The Compliance Underwriter is responsible for performing compliance reviews within the TRID 3.0 and TRID 1.0 scopes to ensure federal and state regulatory requirements and guidelines are met. This role owns end-to-end compliance reviews of mortgage loan files. Responsible for compliance underwriting, due diligence, portfolio analysis, and compliance review projects.


Primary Responsibilities

· Review and capturing loan data from mortgage documents including but not limited to Mortgage/Deed of Trust, Note, Right of Rescission, Loan Estimate, Closing Disclosure, Good Faith Estimate, 1003, Disclosures, etc.

· Extensive knowledge of TRID, TILA, RESPA, ECOA, HMDA, HOEPA, ATR/QM, State-specific regulations (high-cost, high-price, licensing, disclosures)

· Review HUD-1, Closing Disclosures, Loan Estimates, TIL and other mortgage disclosures for completeness and accuracy

· Analyzing and capturing settlement fees for state and federal testing

· Identifying potential problems within the underwriting administrative process and identifying compliance irregularities within the loan file

· Manage individual workflow to ensure daily volume and quality goals are met

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.