Manager - Legal

The selected candidate shall be responsible to manage the end-to-end Contract Lifecycle Management (CLM) process, work on contract management tools, review contracts for compliance.  Manage compliance Automation tool used for mapping, tracking and reporting compliances, and helping manage Firstsource’s regulatory compliance framework to enable reporting to leadership, liaising with Firstsource’s external partner(s), and handling other applications and technology being used to manage compliance & contracts activities of Firstsource.

Contract Lifecycle Management

• Oversee the entire lifecycle of contracts, from initiation and drafting to execution, renewal and termination.
• Ensure contracts comply with company policies, legal requirements and industry best practices
• Collaborate with internal stakeholders, to align contract terms with business objectives.
• Manage contract management software tools, ensuring accuracy, automation and efficiency in contract workflows.
• Provide training and support to internal teams on contract management systems and policies.
• Collate data, create MIS and publish periodic reports and dashboards
• Liaise with third party and raise tickets in case there are issues regarding functioning of the tools.
• Tracking timely resolution of user tickets and escalate in case of delay.
• Serving as a single point of contact between Firstsource and third-party.

Regulatory Compliance Management Framework:

• Mapping, tracking, and reporting compliance status of Firstsource:

(a) understanding what laws and regulations are applicable to Firstsource’s industry and business processes

(b) monitoring compliances

(c) reporting compliances to stakeholders

(d) Serving as the primary point of contact for internal stakeholders regarding compliance related queries.

(e) Overseeing changes and updates to the compliance tools.

(f) Stay abreast of legal developments and changes in regulatory requirements to proactively address potential non compliances.

Compliance Reviews

• Review compliances under applicable laws for India and Philippines and update them.
• Conduct compliance reviews and create management reports on areas of non-compliance and implement corrective measures.
• Manage compliance audits
• Handle queries on compliances from stakeholders
• Train users on and create awareness about Firstsource’s regulatory compliance framework within the organization.

Adhoc Projects

Take on ad hoc projects during lean periods to support Firstsources legal and compliance objectives including but not limited to managing litigation management tool, updating and reviewing policies and SOPs.