CSA

Purpose of the role

A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed SLA.

Operational

· Ensure that the computerized records are captured accurately and maintained in prescribed manner.

· Checks the data received from the client for complete details.

· Re-enters the given data into a client specified format.

· Solicits and compiles information and data related to processing activities.

· Uses PC application and functions, such as Excel, Word or PowerPoint or client specified mainframes to update and load data sets.

· Works efficiently towards achieving the SLA based on the project requirement and meets the specified quality standards

· Assures protection of the systems and data by performing at least one system back up per day.

· Generates statistical and data reports as required

· Examine and evaluate document contents to insure accuracy and to correct inconsistencies

· Maintaining confidentiality, verifying information, building a physical filing system, backing up data and updating data entry software

Experience

Required: Ø Education / Qualifications: Graduate Fresher / Undergraduate – 2 Years Experience

 Know-How

 Critical: Ø Good analytical skills Ø Patient and process oriented Ø An eye for detail Ø Ability to handle large amount of data Ø Typing Skills - 20 wpm with 90 % accuracy

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